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We are excited to announce that our lobbies are open at 50% capacity as of Monday, March 29, 2021! All branches are currently operating on regular business hours. Our Smith’s Branch remains closed at this time. We look forward to seeing and serving you!.
Please help maintain safety standards by following these guidelines: • Face masks are required to enter all Citizens Bank locations. • Please remain 6 feet apart and practice safe social distancing. • Non-Citizens Bank customers, please use our Drive-up facilities. • Restrooms will not be available for Public use. • Maximum occupancy levels are 50%, as determined by the State of New Mexico, and are subject to change. Please bear with us as we navigate and comply.
• PPP New Loan Application (2nd Round) and supporting documentation must be completed using our PPP Application portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you can demonstrate a 25% reduction in revenue from 2019 to 2020 and are ready to submit your PPP Application, please request a link to the portal by emailing us at ppp@cbnm.com.
• PPP Loan (1st Round) Forgiveness Applications and supporting documentation must be completed using our PPP Forgiveness portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you are ready to submit your PPP Forgiveness, please request a link to the portal by emailing us at ppp@cbnm.com.
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Telephone Banking
Telephone In-Touch Banking
24-Hour Banking at your fingertips!
505-599-0182
By a simple call, you are able to perform the following options:
- Check Account Balance
- Access Transaction History
- Verify Deposits and Checks
- Transfer funds between related accounts at Citizens Bank
- Make Loan Payments between related accounts at Citizens Bank
It is easy to use and to set up. Simply follow the prompts. Please remember to protect the PIN (Personal Identification Number) you set up.