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• Our lobbies at Citizens Bank will re-open on Monday, June 22, 2020 with regular business hours!
Please help us keep our lobbies open and maintain everyone’s safety by following these guidelines: • Face masks are required to enter all Citizens Bank locations • Please remain 6 feet apart and practice safe social distancing • Maximum occupancy levels are determined by the State of New Mexico and are subject to change. Please bear with us as we navigate and comply • Non-Citizens Bank customers, please use our Drive-up facilities • Restrooms will not be available for Public use. At this time, our Smith’s Branch will remain closed.
• If you are looking for information on PPP Loan forgiveness or have questions about Covid-19 Small Business Guidance & Loan Resources, please click here to be directed to the U.S. Small Business Administration website.
• We are aware of a heightened increase in fraudulent activity.
We will never call, email or text you requesting your debit card number, pin, user id or other credentials. If you receive a message requesting this type of information, hang up or delete the communication. Call us at 505-599-0100 if you have questions.
Online Banking Login
Telephone Banking
Telephone In-Touch Banking
24-Hour Banking at your fingertips!
505-599-0182
By a simple call, you are able to perform the following options:
- Check Account Balance
- Access Transaction History
- Verify Deposits and Checks
- Transfer funds between related accounts at Citizens Bank
- Make Loan Payments between related accounts at Citizens Bank
It is easy to use and to set up. Simply follow the prompts. Please remember to protect the PIN (Personal Identification Number) you set up.