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• Our lobbies at Citizens Bank are open with regular business hours!
Please help us keep our lobbies open and maintain everyone’s safety by following these guidelines: • Face masks are required to enter all Citizens Bank locations • Please remain 6 feet apart and practice safe social distancing • Maximum occupancy levels are determined by the State of New Mexico and are subject to change. Please bear with us as we navigate and comply • Non-Citizens Bank customers, please use our Drive-up facilities • Restrooms will not be available for Public use. At this time, our Smith’s Branch will remain closed.
• PPP Forgiveness applications and supporting documentation must be completed using our PPP Forgiveness portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you are ready to submit your PPP forgiveness, please request a link to the portal by emailing us at email@example.com.
• We are aware of a heightened increase in fraudulent activity.
We will never call, email or text you requesting your debit card number, pin, user id or other credentials. If you receive a message requesting this type of information, hang up or delete the communication. Call us at 505-599-0100 if you have questions.
Banking should be simple. Download our Online Banking App today to get started!Explore Banking
With a new, streamlined user interface, you will have an even better banking experience.
Enjoy quick navigation links for access to frequently-visited areas and take care of your banking needs quickly and securely.
Our Extended Hours Branches are open to serve you on all holidays, excluding Thanksgiving and Christmas.
Extended Hours Branches:
Animas Valley Branch - 4220 Hudson St. – Farmington, NM 87401
San Juan Branch - 2911 East 20th Street – Farmington, NM 87402
We want to hear from you. Contact us via our secure form or you can reach Citizens Bank Customer Service Center at (505) 599-0100 or (800) 325-9961.