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Covid-19 Update - November 13, 2020 - For the health and safety of our customers, community and staff: We are open but temporarily restricting access to our lobbies and the Smith’s location remains closed. Click Here for More Info.
• PPP Forgiveness applications and supporting documentation must be completed using our PPP Forgiveness portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you are ready to submit your PPP forgiveness, please request a link to the portal by emailing us at email@example.com.
• We are aware of a heightened increase in fraudulent activity.
We will never call, email or text you requesting your debit card number, pin, user id or other credentials. If you receive a message requesting this type of information, hang up or delete the communication. Call us at 505-599-0100 if you have questions.
Banking should be simple. Download our Online Banking App today to get started!Explore Banking
We always have your best interest in mind and are happy to walk you through the loan process.
Whether you are purchasing or building a new home, remodeling or refinancing an existing residence, our lenders will discuss the various financing options available, answer all of your questions, and close your loan quickly.
We're happy to announce our Holiday Hours!
We believe that they are both customer, and employee friendly.
Christmas Eve: Lobby | 9:00am - 1:00pm • Drive-Up | 8:00am - 1:00pm (All Locations)
Christmas Day: Lobby | Closed • Drive-Up | Closed (All Locations)
New Year's Eve: Lobby | 9:00am - 1:00pm • Drive-Up | 8:00am - 4:00pm (All Locations)
New Year's Day: Lobby | 9:00am - 1:00pm • Drive-Up | 8:00am - 1:00pm (Extended Branches Open, Main / Aztec / Bloomfield - Closed)
We want to hear from you. Contact us via our secure form or you can reach Citizens Bank Customer Service Center at (505) 599-0100 or (800) 325-9961.