Important Information on COVID-19

Every Citizens Bank branch is open at full capacity and ready to serve you. For the health and safety of our customers, community and staff, we are staying up-to-date and following CDC guidelines.
Our lobbies are open, and we will continue to offer all banking services through our drive-up facilities, our night drops, over the phone and using our online and mobile technologies.

We are available for questions by phone at 505-599-0100 or 800-325-9961, by email at customercare@cbnm.com, or you may fill out our quick contact form by clicking here.

• To access your safe deposit box, make a wire transfer or to contact customer service, call 505-599-0100.
• To schedule a Mortgage Loan Appointment, call 505-599-0137.
• To schedule a meeting with Citizens Trust and Investments, call 505-599-0181.
• To schedule a Commercial Loan Appointment, call 505-599-0172.
• To schedule a Consumer Loan Appointment, call 505-599-0135.
• To open a new account, call 505-599-0100.

Thank you for banking with Citizens Bank. We appreciate your business and your continued trust.