Brella
Protect yourself from fraud with Brella - Added Security For Your Debit Card
Brella is a mobile app that helps you monitor your debit card.
- Set alerts so you can quickly detect unauthorized activity
- Turn your debit card on or off
- Check your account balance
- Find nearby ATMs
- Submit travel notices
When you set alerts with Brella, you can keep a close eye on your debit card activity. If you receive an alert about a purchase you didn’t make, you can take quick action to prevent fraud. Receive alerts for:
- Purchases exceeding thresholds you set
- Purchases made online or over the phone
- Suspicious or high-risk purchases
Download Brella from your app store today!
Minimum Operating System Requirements?
- Android 6.0 and higher
- iOS 10.0 and higher
The Brella app is supported on all devices that support these operating systems.
The Brella app is optimized for smartphones but will also work on iPads and Android tablets.
Fingerprint login is supported on an Android device only if the device supports the standard Android fingerprint authentication API. Login with Face ID is supported on all Apple devices with Face ID, and login with Touch ID is supported on all Apple devices with Touch ID.
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For more information and Frequently Asked Questions, please see below:
Brella is powered by SHAZAM® and is activated through Citizens Bank.
We have several methods for you to contact us for general inquiries, account information, product information or if you just want to make comments on how we are doing.
Should you have any questions regarding Brella, you may reach the Citizen's Bank Customer Service Center at 505 599 0100 or 800 325 9961. Our phone hours are Monday through Thursday, 8am – 5pm and Friday 8am – 6pm. You may also visit any of our branch locations.
It’s our pleasure to serve you and offer you convenience in banking. We appreciate your business - Thank you!