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Fraudulent emails are being sent out, purported to be from Citizens Bank. Citizens Bank will never ask you for verification of personal or banking information via e-mail. If you believe that you have received a fraudulent e-mail, please do not click on the link, delete and contact us at 505-599-0100.

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We have several methods for you to contact us for general inquiries, account information, product information or if you just want to make comments on how we are doing.

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Hours and Locations

By Phone:

You can reach Citizen's Bank Customer Service Center at 505 599 0100 or 800 325 9961. Our phone hours are Monday through Thursday, 8am – 5pm and Friday 8am – 6pm.

24-hour Automated Account Inquiry
Citizens In Touch Banking 505 599 0182

Write Us:

Citizens Bank
PO Box 4140
Farmington, NM 87499

Fax Us:

505 326 3171

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