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DOWNLOAD OUR MOBILE APP

Tracking your debit card activity with Debit Card Purchase Alerts is a great way to stay informed of where and how your MasterCard debit card is being used! It helps to quickly identify fraudulent activity. You can choose email or text alerts and how and when you receive alerts. Please call 505-599-0100 to sign up for this free service. SMS charges may apply.

Contact Us

We have several methods for you to contact us for general inquiries, account information, product information or if you just want to make comments on how we are doing.

Visit Us:

Hours and Locations

By Phone:

You can reach Citizen's Bank Customer Service Center at 505 599 0100 or 800 325 9961. Our phone hours are Monday through Thursday, 8am – 5pm and Friday 8am – 6pm.

24-hour Automated Account Inquiry
Citizens In Touch Banking 505 599 0182

Write Us:

Citizens Bank
PO Box 4140
Farmington, NM 87499

Fax Us:

505 326 3171

Quick Contact Form:

Rather than communicating with us using traditional e-mail, we have provided this secure communication page. Please help us to assist you by providing as much information in your description as possible