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Fraudulent emails are being sent out, purported to be from Citizens Bank. Citizens Bank will never ask you for verification of personal or banking information via e-mail. If you believe that you have received a fraudulent e-mail, please do not click on the link, delete and contact us at 505-599-0100.
We have several methods for you to contact us for general inquiries, account information, product information or if you just want to make comments on how we are doing.
You can reach Citizen's Bank Customer Service Center at 505 599 0100 or 800 325 9961. Our phone hours are Monday through Thursday, 8am – 5pm and Friday 8am – 6pm.
24-hour Automated Account Inquiry
Citizens In Touch Banking 505 599 0182
PO Box 4140
Farmington, NM 87499
505 326 3171
Rather than communicating with us using traditional e-mail, we have provided this secure communication page. Please help us to assist you by providing as much information in your description as possible