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Dear Citizens Bank Customers: With the availability and acceptance of debit cards, P2P, credit cards and other electronic forms of payment, purchases of Travelers Cheques have significantly decreased. After much consideration, effective Friday, March 1, 2019, we will no longer sell Travelers Cheques. Please check with your Citizens Banker, who will assist you in locating an alternative.

Main Office, Aztec and Bloomfield Branches will be closed Monday, February 18, 2019 for Presidents' Day.

Contact Us

We have several methods for you to contact us for general inquiries, account information, product information or if you just want to make comments on how we are doing.

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Hours and Locations

By Phone:

You can reach Citizen's Bank Customer Service Center at 505 599 0100 or 800 325 9961. Our phone hours are Monday through Thursday, 8am – 5pm and Friday 8am – 6pm.

24-hour Automated Account Inquiry
Citizens In Touch Banking 505 599 0182

Write Us:

Citizens Bank
PO Box 4140
Farmington, NM 87499

Fax Us:

505 326 3171

Quick Contact Form:

Rather than communicating with us using traditional e-mail, we have provided this secure communication page. Please help us to assist you by providing as much information in your description as possible