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- Routing Number: 102202078
- Citizens Bank P2P
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• Our lobbies at Citizens Bank are open with regular business hours!
Please help us keep our lobbies open and maintain everyone’s safety by following these guidelines: • Face masks are required to enter all Citizens Bank locations • Please remain 6 feet apart and practice safe social distancing • Maximum occupancy levels are determined by the State of New Mexico and are subject to change. Please bear with us as we navigate and comply • Non-Citizens Bank customers, please use our Drive-up facilities • Restrooms will not be available for Public use. At this time, our Smith’s Branch will remain closed.
• PPP Forgiveness applications and supporting documentation must be completed using our PPP Forgiveness portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you are ready to submit your PPP forgiveness, please request a link to the portal by emailing us at ppp@cbnm.com.
• We are aware of a heightened increase in fraudulent activity.
We will never call, email or text you requesting your debit card number, pin, user id or other credentials. If you receive a message requesting this type of information, hang up or delete the communication. Call us at 505-599-0100 if you have questions.
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Service Fees
Account Activity
Overdrawn Account Fee
• $32.00 (created by check, in person withdrawal, ATM withdrawal, or electronic means)
Overdraft Return Fee
• $32.00 (created by check, in person withdrawal, ATM withdrawal, or electronic means)
Continuous Day Overdrawn Account Fee
• $5.00 (per day, after the 5th business day)
Dormant Account Fee
• $15.00 per month
Excess Activity Fee (Savings & Market Interest Savings Accounts)
• $10.00 per item
Charge Back item
• $5.00 per item
IRA Excess Withdrawal Fee
• $25.00
IRA Transfer Fee
• $25.00
Account Verification
• $10.00
Foreign Currency Purchase
• $30.00
Foreign Currency Return
• $30.00
Electronic Services
ATM Transaction Fees
• Bank-owned ATMs: No Charge
P2P
• $2.00
ACH or Internal Transfer Set-up Fee
• $5.00
Originated Unauthorized Debit Fee
• $10.00
Customer Services
Special Statement
• $5.00
Research
• $35 per hour (1 hour minimum)
Photocopies / Fax
• $2.00 per page
Stop Payment
• $32.00
Account Reconciliation
• $30.00 per hour
Small Zipper Bag
• $5.00
Large Zipper Bag
• $5.00
Locking Night Deposit Bag
• $30.00
Collection Item - Customer
• $20.00 (plus overnight postage)
Cashier's Check - Customer
• $5.00
Counter Checks
• $1.00
Wire Transfers
• Outgoing - Domestic - $20.00
• Outgoing - International - $50.00
• Incoming - $8.00
Commercial Services
Online Business Solutions
• $25 Set-up / $35 per month
Sweep Account Fee
• $80 per month
General Services
Tax Levy Set-up
• $75.00
Garnishment Set-up
• $75.00
Safe Deposit Fees (plus applicable Gross Receipts Tax)
• 2X5 - $20.00
• 3X5 - $25.00
• 4X5 - $30.00
• 5X5 - $35.00
• 3X10 - $40.00
• 5X10 - $50.00
• 10X10 - $75.00
• 10X15 - $115.00
• Lost Key - $30.00
• Drill Fee - $300.00
• Key Deposit Fee (Two Keys) - $30.00
• Safe Deposit Box Late Fee (60 days) - $5.00
Card Services
Debit Card Replacement Fee
• $10.00 per card
Foreign Transaction Fee - Debit Card (International)
• 2%
If you are a high-risk business as deemed by FinCEN, other fees may apply. Please contact your banker to discuss those fees. *Fees subject to change without notice - Effective 2/1/2020