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Citizens Bank recently implemented a system upgrade that will provide our valued customers with more exciting services.
Although everything you have come to love about Citizens Bank will remain the same, the look of our statements, receipts and notices will slightly change.
We ask for your patience as we process your transactions. We are learning a new system and accuracy is our number one priority.
Thank you for your business and allowing Citizens Bank to Build Better Banking for you.
Now, you have a choice. Regulations have changed for banks charging overdraft fees to consumer accounts. Find out what "Opting In" or "Opting Out" means for you.
"Opting In" means banks may authorize reasonable debit card transactions that take accounts to negative balances. If that happens, a fee may be charged. Opting In DOES allow important protections. This service allows you to get emergency cash or to make a purchase without the embarrassment of being declined.
"Opting Out" means your bank would not, under any circumstance, be able to authorize an ATM or debit card transaction that takes accounts to negative balances. If an account has insufficient funds, all ATM and debit transactions would be declined. No fee will be charged for a declined transaction.
Download our Reg E Authorization form by clicking the download button below.
Print the Reg E Authorization form.
Complete, sign, and return the Reg E form to the branch nearest you.