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We are excited to announce that our lobbies are open at 50% capacity as of Monday, March 29, 2021! All branches are currently operating on regular business hours. Our Smith’s Branch remains closed at this time. We look forward to seeing and serving you!.
Please help maintain safety standards by following these guidelines: • Face masks are required to enter all Citizens Bank locations. • Please remain 6 feet apart and practice safe social distancing. • Non-Citizens Bank customers, please use our Drive-up facilities. • Restrooms will not be available for Public use. • Maximum occupancy levels are 50%, as determined by the State of New Mexico, and are subject to change. Please bear with us as we navigate and comply.
• PPP New Loan Application (2nd Round) and supporting documentation must be completed using our PPP Application portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you can demonstrate a 25% reduction in revenue from 2019 to 2020 and are ready to submit your PPP Application, please request a link to the portal by emailing us at email@example.com.
• PPP Loan (1st Round) Forgiveness Applications and supporting documentation must be completed using our PPP Forgiveness portal. The portal will allow you to complete the application, sign electronically and upload the required supporting documentation. If you are ready to submit your PPP Forgiveness, please request a link to the portal by emailing us at firstname.lastname@example.org.
Now, you have a choice. Regulations have changed for banks charging overdraft fees to consumer accounts. Find out what "Opting In" or "Opting Out" means for you.
"Opting In" means banks may authorize reasonable debit card transactions that take accounts to negative balances. If that happens, a fee may be charged. Opting In DOES allow important protections. This service allows you to get emergency cash or to make a purchase without the embarrassment of being declined.
"Opting Out" means your bank would not, under any circumstance, be able to authorize an ATM or debit card transaction that takes accounts to negative balances. If an account has insufficient funds, all ATM and debit transactions would be declined. No fee will be charged for a declined transaction.
Download our Reg E Authorization form by clicking the download button below.
Print the Reg E Authorization form.
Complete, sign, and return the Reg E form to the branch nearest you.