Posted 2-14-2014

Presidents Day, Monday, February, 17, 2014 

Main Office, 500 W Broadway, Farmington - CLOSED
215 South Main, Aztec - CLOSED
320 West Broadway, Bloomfield - CLOSED
2911 E 20th Street, Farmington - 9:00 am until 7:00 pm
4220 Hudson Street, Farmington - 9:00 am until 7:00 pm
600 E 20th Street (inside Smiths Grocery Store) Farmington - 9:00 am until 7:00 pm

Posted 10-5-2013

We have been alerted of suspicious phone calls and text messages made to Citizens Bank customers and non-customers.  A recording asks customers to enter their 16-digit debit card number and PIN due to their debit card being cancelled or suspended. The purpose appears to be an attempt to withdraw funds from customers accounts.  This scam is know as phishing.  DO NOT GIVE OUT ANY INFORMATION ! ! 
Citizens Bank does have a legitimate card security system, where human operators may call accountholders to verify specific transactions.  We do not require you to give your debit card number 'we already have it'.  Any such request for card numbers or PIN's should be treated as a suspicious call, and verified with our customer service representatives.

 If you give out information in error contact us immediately at  505-599-0100 or 800-325-9961.

You should report this type of activity to applicable government agency websites designed to track this information: or call 877-FTC-HELP.

Posted 08-23-2013

Free Customer Shred Day - September 26, 2013

Main Office (Farmington) South Parking Lot, Time: 2:00 pm - 6:00 pm


Posted 06-17-2013

We have been notified of a Phone Phishing Scam related to debit cards.  The call indicates that your card has been compromised. DO NOT provide your debit card number.  Citizens Bank would not contact you asking for your debit card number......we already know it!  If you provide this information in error please contact us immediately.  505-599-0199 or 1-800-325-9961 ask for E-Branch.

Posted 07-31-2012

Click to view flyer
FREE Shred Day for our customers Thursday, September 27, 2012 

 Posted 06-27-2012

ATTENTION: ONLINE BANKING UPGRADE AND ENHANCEMENT             July 10, 2012 from 5:00 a.m. to 10:00 a.m. Online Banking and Bill Pay will be unavailable.  Please schedule your Business Banking transactions (ie: Payroll, WIres, Transfers, Bill Pay, etc.) the previous day or after 10:00 a.m.  If you have any questions please call 505-599-0100 or 800-325-9961 and ask for a representative in E-Branch.

 Posted: 4-11-2011

New and improved ONLINE BANKING & BUSINESS BANKING is here!
Click here to enroll


Posted: 3-01-2011

It's almost here....Q2 ebanking New and improved ONLINE BANKING & BUSINESS BANKING our "live date" is Monday, April 11, 2011.  Regarding Bill Pay, ACH and Wire services, in preparation of Q2, please make copies of "screen shots" of all account and payee information for easy comparison on the new system.

Click here to view the demo

 Posted:  1-20-2011
Citizens Bank is participating in the FDIC's Transaction Account Guarantee Program. Under that program, through December 31, 2010, all non-interest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and seperate from the coverage available under the FDIC's general deposit insurance rules.
Notice of Changes in Temporary FDIC Insurance Coverage for Transaction Accounts
All funds in a "noninterest-bearing transaction account" are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules.
The term "noninterest-bearing transaction account" includes a traditional checking account or demand deposit account on which the insured depository instituation pays no interest. It also includes Interest on Lawyers Trust Accounts ("IOLTAs").  It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, and money-market deposit accounts. For more information about temporary FDIC insurance coverage of transaction accounts, visit

Posted: 10-2010
"Citizens Bank Soars Above the Competition"
Click here to read article
























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