General Alerts

Citizens New Online Banking and Online Business Solutions Are Here!

Personal and Business Banking Logins have been consolidated under one, easy to use Online Banking Login! Below are the steps necessary to log in for the first time:

  • Enter your Username – same one you used previously
  • Leave the Password box blank
  • Check the First Time User box
  • Click the Login button

On the screens that follow:

  • You will be prompted to choose a phone number or email address to receive a secure access code. Select a number or email address you have access to from wherever you are.
  • You will receive a secure access code via the channel selected. Enter the secure access code when prompted (THIS IS NOT YOUR USER ID OR PASSWORD). Click "Continue".
  • Update your online profile page with accurate information (address, phone numbers, etc). Click "Continue"
  • Select a new Password and confirm it. Click "submit" to enter Online Banking!

If you need further assistance please contact us at:

  • 505-599-0100 or 800-325-9961

Click here to log into the new Online Banking system and get started.

Not yet enrolled in Online Banking?/font>

Click here to enroll.

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