Contact Us

We have several methods for you to contact us for general inquiries, account information, product information or if you just want to make comments on how we are doing.

Phone Us:Customer Care

You can reach Citizen's Bank Customer Service Center at (505) 599-0100 or (800) 325-9961. Our phone hours are Monday through Thursday, 8:00 AM to 5:00 PM and Friday 8:00 AM to 6:00 PM.

24-hour Automated Account Inquiry
Citizens In Touch Banking (505) 599-0182

Write Us:

Citizens Bank
PO Box 4140
Farmington, NM 87499

Fax Us:

(505) 326-3171

E-Mail Us:

Rather than communicating with us using traditional e-mail, we have provided this secure communication inquiry/request page.

Send us a Secure Customer Service Inquiry:

Visit Us:


   Main Office: 500 West Broadway
   Animas Valley Office: 4220 Hudson Street
   San Juan Office: 2911 East 20th Street
   Smith's Office: 600 East 20th Street

Aztec Office: 215 South Main

Bloomfield Office: 320 West Broadway

Member FDIC
©2015 Citizens Bank of New Mexico, All Rights Reserved.